Latest News
Job Vacancy at voicebusiness
Experienced Office Manager required for leading arts-based presentation skills training company, based in CCA, Glasgow.
Excellent computer, database and communication skills plus reliability and self motivation essential.
Some flexibility re hours. Full-time Sept-May (40 hours per week) then Part-time Jun-Aug (24 hours/3 days per week). Salary £20,500 pro rata. Pay averaged over year if preferred.
Download a full job description here.
Email or write with your C.V., including 2 referees, and a covering letter stating why you are interested in, and right for, the post, to:
info@voicebusinesstraining.co.uk
or
The Director, voicebusiness, 350 Sauchiehall Street, Glasgow G2 3JD.
Closing date: Noon on Tuesday 18th June 2013
Interview date: Tuesday 25th June 2013
Strictly No Agencies
June 2013
The Lovely Linda Gets Married
Many of our clients worked with our former Office Manager, Linda Mundell, during her years with voicebusiness and we wanted to share with you the news of her marriage. An absolutely stunning Linda married a very handsome Michael Aitken on Friday 26th April in Ayrshire. Huge congratulations to the happy couple from everyone at voicebusiness.
May 2013
Women's Support Project - A Lunch for Janette
A fundraising lunch & entertainment in memory of Janette de Hann is being hosted by Elaine C Smith on Sunday 21st April, 12.30pm for 1pm in the fabulous Oran Mor, Byres Road, Glasgow
In aid of the Women's Support Project, all proceeds will go towards work to end violence against women and children. Tickets cost £40 so to book or find out more, click here
March 2013
voicebusiness Tapas
Do take a look at our brand new platter of tasty voicebusiness Tapas we are offering this year. With mini, maxi & mega bite portions on our menu, there is something for everyone. Click here to be tempted by our new menu.
March 2013
Stand and Deliver!
Due to high demand, our public Stand and Deliver training course being held on 20th March 2013 in Glasgow is now fully booked, however, we are operating a waiting list. There are still a few places available for the Edinburgh course being held on 18th September 2013 so to avoid disappointment, please do book early by downloading our booking form here or call our office on 0141 333 9331.
March 2013
Stand and Deliver! Course dates for 2013 are announced
The dates for our ever popular Stand and Deliver! public course have just been confirmed. They are:
Wednesday 20th March at the Centre for Contemporary Arts, Glasgow
Wednesday 18th September at the Festival Theatre, Edinburgh
With places capped at 8 participants per session, both dates are usually fully booked very quickly. Our booking form will be available to download shortly, but in the meantime, to find out more about the day long training course or to book your place please call our office on 0141 333 9331.
December 2012
HAPPY CHRISTMAS
To all our friends, clients and associates, we wish you a very happy holiday and a fantastic 2013.
Christmas and New Year break - Please note the voicebusiness office will be closed from Friday 21st December, reopening on Thursday 3rd January 2013.
You can still contact us on Tel: 0141 333 9331 and our answer service will pass on anything of an urgent nature (except 25th & 26th December 2012 and 1st & 2nd January 2013).
We look forward to seeing you again in 2013.
December 2012
Personal Impact and the WOW Factor
voicebusiness is offering a special one-off unmissable event this October 4th at Oran Mor, Glasgow.
What makes you special?
What makes you stand out from the crowd?
How can you make a positive impression?
Increase your WOW Factor?
If you'd like some techniques to:
* Deal with nerves and speak well in public
* Meet and greet others with confidence
* Build rapport and boost your status
... and have some fun at the same time
then Personal Impact & the WOW Factor is for you
This unique 4-hour workshop is also special because of the price
only £100
Why?
This special event is being run as a fundraiser for the Women's Support Project, a pioneering organisation who work with survivors of domestic violence. voicebusiness and the WSP want this workshop to be open to anyone who feels they might benefit from the training...and who like to have fun while they learn.
Where and When
Thursday 4th October 2012 - 1pm-5pm
Oran Mor, Top of Byres Road, Glasgow G12 8QX
To book your place, email your details to wspoffice@btconnect.com or contact voicebusiness on 0141 333 9331
Click Here For Personal Impact & the WOW Factor information
September 2012
All Aboard!
Waving Linda off into the sunset is our new Office Manager, Jacqui Rennie. Bright and bubbly, Jacqui has settled in to the 'hotseat' with style and ease.
The dulcet tones may have changed but the commitment to making your training the best it can be remains the same. We are delighted Jacqui has joined us here at voicebusiness, and look forward to working with her
May 2012
Bon Voyage!
Linda Mundell, our Office Manager for over four years, is on the move. When we asked her what she would miss most about voicebusiness (other than the fantastic people and the office biscuits, which should go without saying!), Linda said there were a few things in the mix. The updates on Widget (the voicebusiness cat), the bets each year on who would win the Eurovision Song Contest, the CCA with its lovely staff and café, and the people in the newsagents next door.
And the friends made within the other businesses that have offices within the CCA.
And the folks at the venues we are in constant touch with.
And the diverse mix of clients we are lucky enough to work with.
So, not much then, Linda?!
We will miss Linda, and wish her all the very best in her new role.
May 2012
Budget busting training!
Missed out on a place at our Stand and Deliver session in Edinburgh? This fun and sometimes challenging day long training session was fully booked again, with participants travelling from all over the country to attend. Here is what some of our most recent Stand and Deliver veterans had to say about their day after it was all over:
- Really enjoyed the whole day. Has boosted my confidence about giving presentations. Highlighted I have to prepare myself physically before presenting. Also has pointed out what I need to improve and the positive side of my presentation skills.
- Excellent and enjoyable course - would highly recommend. I have learned many things that I'll definitely use in the future.
- Very enjoyable, and well worth a day out of the office.
- Really good course - I was really nervous before attending but I have learned a lot.
- An excellent course, will recommend to colleagues, friends etc.
We could go on, but instead of having you read through all this lovely praise, why don't you see for yourself? Don't miss out again. Places are still available for our Glasgow session, on Tuesday 18th September. To book your place click here or call our office on 0141 333 9331.
March 2012
Talk About Speaking
Nervous about networking? Panicking when public speaking? Or does that pitch need perfecting? Why not have a look at Cordelia's blog: Talk About Speaking. It has been a source of fantastic hints and tips along with short and snappy videos for over two years now. Perfect for those who want to dip in for a quick fix or if you are wanting to investigate a little bit more about how voicebusiness might be able to help you. You can find it here or copy and paste this URL to your browser: http://talkaboutspeaking.com/ .
March 2012
Stand and Deliver - Edinburgh: Fully Booked
As is so often the case, all the places on our Stand and Deliver public course are now fully booked. But worry not! Places are still available for our Glasgow session, on Tuesday 18th September. Don't miss out again. To book your place click here or call our office on 0141 333 9331.
March 2012
Ae Fond Farewell
We had our hankies out to wave off voicebusiness stalwart Ruth Webber, as she headed 'down under' to the sunnier climes of Australia. Ruth has been with voicebusiness for many years, and she will be sorely missed, not just for her fantastic marketing and networking knowledge and skills, but for her cracking Christmas Quiz, which has become a bit of a tradition at our Christmas lunches. Good luck Ruth, and many thanks for all your fantastic work with voicebusiness!
February 2012
Christmas and New Year Break
The voicebusiness office will be closed from Friday 23rd December reopening on Wednesday 4th January 2012. You can still contact us though on 0141 333 9331 and our answer service will be able to pass on anything of an urgent nature (except Monday 25th and Tuesday 26th December, and Monday 2nd and Tuesday 3rd January).
December 2011
Stand and Deliver! Course dates for 2012 announced
The dates for our ever popular Stand and Deliver! public course have been confirmed. They are:
Tuesday 20th March at the Festival Theatre, Edinburgh
and
Tuesday 18th September at the Centre for Contemporary Arts, Glasgow
With places capped at 8 participants per session, both dates are usually fully booked. Our booking form will be available to down load shortly, but in the meantime, to find out more about the day long course or to book your place please call our office on 0141 333 9331.
What do people say about you when you're not there?
I once spent two hours getting a man into a room and onto a chair. Why, you might ask? He’d come to me to help prepare for an interview for the top job in his large organisation. I knew that he had to look the part right from the very start, to give the impression that he was the right person from the moment he entered the room.
Cordelia's latest 3rdi article is now available. To read more click here! And to see previous articles, click the links below:
How to create 8 million women entrepreneurs February 2011
Three women, separated by time but united by their pioneering spirit. . . December 2010
Wouldn’t it be great if we could bottle that thing called ‘confidence’? November 2010 (Cordelia was 3rdi's Coach of the Month)
May 2011
Training Funding Available
Got less than 150 employees in your business? Need funding for training? Then this might just be what you are looking for. Up to £5,000 worth of funding is available through Skills Development Scotland. With just a couple of exceptions, most training courses will be considered applicable for the funding, including supervisory and management training, workshops and taster sessions. For more details click here or visit Skills Development Scotlands' website at www.skillsdevelopmentscotland.co.uk.
April 2011
Easter Break
The voicebusiness office will be closed from Friday 22nd April reopening on Tuesday 3rd May. You can still contact us though on 0141 333 9331 and our answer service will be able to pass on anything of an urgent nature.
April 2011
Stand and Deliver!
Missed the chance to bag your spot on our popular Stand and Deliver public course? Never fear, there are still some spaces available for our Autumn course:
Tuesday 20th September at the Festival Theatre, Edinburgh
To book your place click here or call our office on 0141 333 9331.
Here's to a most enjoyable and productive 2011
We wish all our clients and friends a great year ahead.
The King's Speech
And if you get the chance to see The King's Speech, the most hyped about film so far this year and likely to be in a cinema near you, do grab the opportunity. Apart from being an excellent film with fine performances, it also helps to show how people can be helped with their public speaking, even when they are surmounting enormous difficulties.
It also shows that out-of-the-ordinary methods can work wonders! Lionel Logue, George V1's coach, dared to be different and offered training that might have been out of the King's comfort zone at first, but it was the training that worked.
January 2011
Dreaming of a White Christmas?
Wishing all our friends, old and new, a very Merry Christmas and a prosperous New Year. A huge thank you to everyone who has participated in any of our many courses, and we look forward to welcoming you again in 2011.
December 2010
Stand and Deliver! Course dates for 2011 announced
The dates for our ever popular Stand and Deliver! public course have been confirmed. They are:
Tuesday 22nd March at the Centre for Contemporary Art, Glasgow
and
Tuesday 20th September at the Festival Theatre, Edinburgh
To book your place click here or call our office on 0141 333 9331.
We were delighted to hear our client Arlene McConnell from Selex Galileo won the IET Young Woman Engineer of the Year. Congratulations and warmest wishes to Arlene, who clearly delivered a superb presentation! To read more about Arlene and the IET award click here.
December 2010
Cordelia is very pleased to be Coach of the Month in the 3rdi Magazine. To see the article in full and for more on the 3rdi Magazine click here.
November 2010
. . . Stop Press . . . Stop Press . . . Stop Press . . . Stop Press . . .
Extra Public Courses for Autumn
Due to public demand, we are running the popular Stepping Out networking course. This full day will run in Edinburgh at the Festival Theatre on Wednesday 27th October. To book your place click here or call our office on 0141 333 9331.
Speech Therapy: Scotsman Article, Saturday 27th March 2010
Glossophobia. Fear of public speaking. It affects nearly all of us. Ninety-five per cent if you want to get statistical. "You should see Dilly", said a friend. "She'll sort you out. She's the best there is." My friend was right: she is good. I'm naturally cynical about psychobabble and the dopey jargon of so many self-help books, but Dilly's teaching is free of all that and resolutely practical.
Click here to read more from the article by The Scotsman's Book Editor, David Robinson.
YouTalkVideo: Video for your business - Your Way
A few months ago I received a 'tweet' on Twitter, from someone who had watched my elevator pitch on my blog.
What's an elevator pitch? It's how you encapsulate what you do, who you do it for, possibly where you do it and how you can do it for that particular person, ie what action they need to take.
Click here to take you to my elevator pitch on this site
Click here to see the one on my blog, Talk About Speaking
It's called an elevator pitch as, ideally, it should be short enough to deliver to the client of your dreams should you happen to find yourself with them in a lift or elevator. You've got to make it concise and clear, in the time it takes to move between a few floors. It always used to be the pitch you kept in the back pocket of your mind, should the opportunity arise.
Nowadays, opportunities arise constantly - online. When someone visits your website or blog, you can be there in front of them immediately. How? On video.
"Yeah, but that's just something kids watch, isn't it"?
Well . . . have a look at the stats: In the UK more is now being spent on online advertising than on tv.
More than a billion videos are watched on YouTube every day. That's not just kids.
We are used to watching moving pictures! Attention spans are short nowadays. Video gets you in front of your potential client immediately.
This is what it will do for you
Video not only gives you the opportunity to tell others about your product or service, it also tells people about you. Your potential clients can see and hear you. And if you've ever visited a company website which tells you about all the gizmos the business produces without once giving you a clue about the people who work there, you'll know how refreshing that is!
And this is what my tweeting friend realised. He liked what he saw on my video and asked me if I could help him make one for himself.
An idea was born.
This is what you should do next
Why not make your own video?
"Why not! Why not? Far too difficult!! I'm not a techie person, I don't know how to make videos!"
You don't need to do anything complicated - just click here and visit YouTalkVideo
We take you through the process and tell and show you what to do.
NOT ONLY THAT, we coach you through the delivery too.
You make your video, send it to us in any old format you like, no need to edit, and we watch it and critique it, by video, and send you the video back. Then you try again, as many times as you like.
YouTalkVideo is a partnership between voicebusiness and leading social media company Blether Media and it came about entirely in response to my twitter pal's request.
Online coaching in how to do it.
"I could hire a company to do it all for me!"
Yes, you could. And you could look like every other person or business in your sector. You won't be able to experiment and refine what you do. You might also find that some advertisements have crept into the viewing process too. And it could cost you a lot of money.
Do it the YTV way, and you can have a unique elevator pitch, without having to shell out a fortune.
Who might find this idea useful?
- Anyone who already has an online presence. If your name is on a website, wouldn't it be good if you greeted people who visit you?
- Anyone looking for a job - yep, videos are now encouraged from jobseekers
- If you sell a product or service
- Marketeers
- You and others just like you
The list is pretty well endless. So, worth a look?
Click here to take you straight to YTV.
Special offer … Special Offer … Special Offer
Be quick and you may be in time to take part in our absolutely free trial offer.
Cordelia Ditton
The Skills Context courtesy CIPD
Skills are big news and a big agenda for HR. The Leitch Review of 2006 identified the prospect of long term decline in global markets due to our lack of skills.
The CIPD 2009 Learning and Development Survey identifies several trends around skills:
- 61% of respondents said that new employees from school, college or university are deficient in business skills/acumen and lack a strong commercial awareness.
- 60% of respondents still believe that school/college/university leavers are lacking in communication skills
- 55% reported a general lack of work ethic among new employees
- 43% were concerned at a lack of customer service skills
[Their] 2008 Learning and Development Survey has previously identified similar issues, and also uncovered several other trends:
- There was a discomfort with the Government skills agenda based as it is on 'Train to Gain' with its qualifications focus. (Train to Gain was the Government's main response to the review)
The overall level of employer disengagement with the skills agenda as it stands:
- 53% of respndents indicated that the skills agenda wasn't at the forefrong of the thinking by replying that their learning and development activity had 'not at all' been influenced by the Leitch agenda.
YouTalkVideo: Video for your business - Your Way
If you're thinking about using video to promote your business - and you probably should be - then YouTalkVideo is designed for you.
We can help you make your own videos for your website, blog and social channels, saving a fortune on film crew and production fees.
We're offering all voicebusiness contacts an exclusive preview of
YouTalkVideo AND the opportunity to enjoy the full service
completely free of charge (limited to the first 20 applicants!).
Just click here to visit www.youtalkvideo.com and use the password *voicebusiness*
YouTalkVideo is a partnership between voicebusiness and Blether
Media.
Stand and Deliver!
The dates for our Public Stand and Deliver courses of 2010 are now confirmed. They are:
Wednesday 14th April, in the Edinburgh Festival Theatre
and
Tuesday 21st September at the CCA, Glasgow
Bookings are now being taken for our ever popular public course, and with prices frozen for another year, they continue to offer excellent value for money. To book, simply download our booking form here or call us on 0141 333 9331 and we'll help you get it organised.
It's Beginning To Look A Lot Like . . .
Another hugely enjoyable year for voicebusiness has almost come to an end. We've seen many old friends, and have made lots of new ones throughout the past 12 months. Thanks indeed to everyone who has participated in one of our sessions, be they anything from Personal Training, Networking, Lite Bites or the ever popular public Stand and Deliver!
Next year holds new and exciting prospects for voicebusiness. As well as refreshing our website, we will be blogging away like mad. If you have not had a look at yet, you can find it here, or copy and paste http://talkaboutspeaking.com into your browser bar, and keep up to date with great practical advice and videos showing top public speaking tips.
Our Hot Tips may get hotter and hotter, but our prices are definitely getting cooler. voicebusiness has always aimed to be great value for money, and with our prices frozen for a second year in a row, we are confident this will continue to help businesses beat the winter blues.
And as if that is not enough, we will be unveiling our new courses in the New Year. It is the perfect time for forward looking businesses to review training for key individuals and groups, and voicebusiness has a few fantastic new options to help. Of course our public Stand and Deliver! sessions will be available, and we will advise of the dates shortly.
Keeping up with all our news is easy! Follow our blog, or our Tweets on Twitter (@DillyTalk), or do contact us if you wish to be included in our email list.
Until then, from everyone at voicebusiness, have a relaxing festive season and we look forward to welcoming friends old and new come 2010.
Frankie Comes To Scotland!
Frankie Armstrong, world renowned vocalist, is returning to Scotland in October and November with, among other events, her workshop - Singing With The Whole Self. It takes place at Saint John's Church Hall, corner of Lothian Road and Prince's Street in Edinburgh on Saturday 14th November, from 10am until 5pm.
Frankie has been singing professionally since 1964, and started the pioneering Voice workshops in 1975. The workshops are specifically designed to be for everyone - regardless of previous singing experience. Energetic, creative and fun - don't miss out!
You can find more information about Frankie and her visit to the Capital here
September 2009
Have you see our new Blog yet?
Those of you who have received our latest leaflet will be aware of the newest addition to voicebusiness - our blog! Talk About Speaking is the perfect place to find all sorts of hints, tips and techniques for perfect public speaking. Do let us know what your thoughts are on it! You'll find it here
August 2009
Here's wishing you . . .
. . . a very happy and prosperous 2009
If 'prosperous' seems a slightly unlikely prospect in these demanding times, there are still many steps businesses can take to ensure their survival and growth. Not least, to capitalise on their greatest asset, their people. We don't need to tell you how well and effectively your people communicate with each other, with stakeholders or the pubic, is fundamental to how well your organisation operates.
If you'd like to find out how we can help you keep your cutting edge, don't hesitate to contact us. We've even frozen our prices to make things a little bit easier.
If you'd like to receive our hard copy mailout, with its 'at a glance' summary of our bespoke and public training and coaching options, please email us on info@voicebusinesstraining.co.uk or call us on 0141 333 9331.
And for those asking about the cartoon on the leaflet, it is, of course, by the famous and talented Kate Charlesworth, the same person responsible for our postcards and the images on this website. You can find out more about Kate Charlesworth by clicking on this link
Stand and Deliver!
The dates for our Public Stand and Deliver courses of 2009 are now confirmed. They are:
Wednesday 18th March, in the fabulous Edinburgh Festival Theatre
and
Tuesday 22nd September at the excellent CCA, Glasgow
More details will very shortly be on our website, but please do contact the office to reserve your place on this popular and fun course - we would love to hear from you.
Merry Christmas . . .
. . . and a huge 'Thank You' to all our voicebusiness clients. We have welcomed back lots of old friends this year, and have been lucky enough to meet new people from businesses such as NHS Lanarkshire and the Student Loans Company.
It's been such a varied, interesting and fun year for us, having been involved in anything from bespoke personal training sessions, to shorter lite bites for groups. Our Public Stand and Deliver sessions were hugely successful, and we are continuing to offer this lively course in 2009 - see more details below.
We are very much looking forward to meeting you in the New Year!
More changes...
We are also now waving at least a partial goodbye to Audrey Marshall, our popular office administrator. Audrey will still be popping in occasionally, but is off to undertake a Masters in Librarianship this autumn. We wish her all the very best with this!
This year has seen a few changes at voicebusiness. As well as welcoming back many old friends, we would particularly like to thank new clients who have booked training with us these past few months, including: Falkirk Council, Graduate School at the Faculty of Law, Business & Social Sciences @ Glasgow University, The Royal Yacht Britannia, RSP Consulting Engineers and Scottish Ballet.
Goodbye...
This month we say farewell to Isabell Chalmers, our Office Manager for the past six years.
Isabell has made an outstanding contribution to voicebusiness and we wish her every happiness and success in the future.
Hello...
and welcome to our new Office Manager, Linda Mundell. When you hear a new voice answering our phone, that'll be Linda! We are delighted she is joining the team and we all look forward to working with her.
Job Vacancy at voicebusiness
The below vacancy has passed it's closing date. We have been overwhelemed by the response with almost 200 applicants ! Thank you to all who have taken the time to apply.
We are looking for an experienced administrator to work in our busy central Glasgow office. We want a miracle worker FT Sept - May and PT Jun- Aug. Some flexibility in hours and pay averaged over the year if preferred. You can download a job description here.
If interested, please write enclosing a CV and citing 2 referees to :
The Director,
voicebusiness,
350 Sauchiehall Street,
Glasgow G2 3JD.
Closing date 28th March 2008
Happy New Year!
We hope that you had an excellent break and are looking forward to the challenges 2008 will bring. We are certainly looking forward to meeting you for the first time or renewing our acquaintance with you.
We are fortunate at voicebusiness in having the opportunity to fashion training for all types of people and organisations, so our work is forever interesting to us. This year we are paying particular attention to the bespoke training and coaching which has become such a big part of what we do and concentrating less on delivering public courses. Stand & Deliver is still available as a public course and we can run this and any of our options for your organisation. We also love to speak and run workshops at your own events - see our Events page. Don't delay, get in touch today. We would love to hear from you.
Another year another Christmas…another New Year!
Don't waste a second - if you want to improve your communication techniques beyond your highest expectations don't wait around for another year to pass - call us now!
Article in the Sunday Herald on 3rd June 2007
To see the latest newspaper article about voicebusiness - The Water Cooler Debate - which has appeared in the Sunday Herald, please click
here
Article in the Sunday Times on 6th May 2007
To see the latest newspaper article about voicebusiness, which has appeared in the Sunday Times, please click
here
Article in the Herald on 2nd March 2007
To see the latest Herald article about voicebusiness, please click
here
Public Course dates of 2008 are confirmed.
Please click the BOOK HERE button or contact us for a hard copy.
We look forward to meeting you over the course of the year.
Speaking at Events
To check where we are speaking at conferences, running seminars or workshops and generally getting out and about, click here:
Grant Availability
Many of Scotland's local authorities offer grants which can cover part of the cost of voicebusiness courses. Check with your local council.
Kate Charlesworth
Images on this site were created by one of Britain's foremost cartoonists and illustrators, Kate Charlesworth.








